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Pharmacy License Renewal



Helpful Hints

Why is another organization collecting renewal fees for the Kansas Board of Pharmacy (KBP)?
The Kansas.gov is acting as an agent of the KBP. Kansas.gov will collect payment and demographic information for the license before passing the information and fees along to KBP.


Why is there a fee charged to use this service?
Kansas.gov is a self-supporting network - no tax dollars are used to run the network. Currently, the network contains over 100,000 pages of information and dozens of free services, all designed to help the public to interact more efficiently and easily with their state government. We offer businesses and individuals an alternative way to access information and to perform transactions with the state in a more convenient and cost effective way. A large majority of the information found on the network is free - this is possible due to the funds we receive from the few fee services such as this application.


Is the application secure?
Kansas.gov has dealt in online government transactions since 1991. Since our inception, we have handled millions of dollars worth of e-government transactions.

We utilize Secured Socket Layer (SSL) protocol for Internet transaction security. This SSL protocol allows Kansas.gov to deliver server authentication, data encryption and message integrity. Every step of the process, from the initial submission to the final settlement, has been built with the most advanced yet user-friendly security features available.


How many continuing education hours are required for renewal?
Active pharmacists are required to take 30 hours of continuing education before they can renew their licenses. Inactive pharmacists and other pharmacy license classifications do not need to complete any continuing education to renew.


Do I need to mail in or fax my continuing education certificates?
The KBP does not require that licensees mail their continuing education certificates unless that licensee is being audited. Although the certificates are not required to be mailed to the KBP, they should be retained for a minimum of five years.


Should I send my continuing education hours to the KBP throughout the year?
No, continuing education hours only need to be sent to the board office if the licensee is being audited.


Is there any carryover for continuing education hours?
No. Continuing education hours must be completed within the two-year license renewal period.


When will I receive my renewed license from the Kansas Board of Pharmacy after I've renewed online?
Licensees will receive their license within approximately 10 working days of renewing online.

Timing Out Issues

Clearing Your Browser's Cache

All those files stored in your cache take up space, so from time to time, you may want to clear out the files stored in your cache to free up some space on your computer. This is called clearing the cache.

To Clear your cache:

  1. On the Internete Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
  2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
    Internet Options
  3. Click OK, and then click OK again.

Tip: You can adjust your Internet Explorer 6 settings to automatically clear the cache whenever you close Internet Explorer 6. Go to the Tools menu, and click Internet Options. Click the Advanced tab. In the "Settings" box, scroll down to the section labeled "Security, " and click to check the box next to the "Empty Temporary Internet Fils folder when browser is closed" option. Click OK to finish. This option does not delete cookies, but it will clear your cache of other files when you close your browser.

Resetting Your Time Zone

  1. Click on the Start Button in the lower left corner of the screen
  2. Select Control Panel or Setting
  3. Select Date, Time, Language and Regional Options
  4. Under Pick Control Panel icons select Date and Time Time That should bring up thte Date and Time Properties window.
    Date and Time Properties
  5. Make certain that it says "Central Time (US & Canada)" in the Current time zone. If not click on the "Time Zone" tab.
    Time Zone
    Here make certain the Time Zone is (GMT -06:00) Central Time (US & Canada) and that the "Automatically Adjust clock for daylight savings change" box is checked.
  6. Then click on the OK button to save your changes.
    Save Changes

Restart your computer after you do these two procedures and try renewing your license.

If you have any problems, please call the Kansas.gov Help Center at 800-452-6727.