APPROVED CORRESPONDENCE/HOME STUDY PROGRAMS

Last Updated: Monday, August 30, 2010

The following programs are all of the correspondence and home study variety, and they have been approved for continuing education credit for Kansas licensed embalmers and funeral directors. The maximum Kansas credit allowed for any single correspondence or home study program is three (3) hours. Licensees cannot accumulate more than six (6) hours of credit for programs of this nature during any single two-year licensing renewal period.

For all programs added since last update we have marked ADDED with the corresponding date.

three (3) hours credit each:

"FTC Funeral Rule"
"Infant Embalming Techniques"
 "OSHA Essentials"
"Working With Difficult People"

two (2) hours credit:

"Funeral Service Ethics"
"Telephone Inquiry Manual for Funeral Homes"
"Understanding HIV and AIDS"

one (1) hour credit:

"Creative Marketing For Funeral Homes" 

"How We Die"
"The Art of Condolence"
"The Mourning Handbook"

Video #1 - Alan Wolfelt
Video #2 - Karen Nilsen

DVD/Video Tapes/Study Guides:

Three (3) hours credit:

"Embalming Difficult Cases: Donor Cases"
"Restorative Arts: An Artist's Perspective"
"The Art of Facial Reconstruction"

Two (2) Hours each:

"FTC Compliance:  Handling the General Price List"
"Your Professional Image"
"Offering Funeral Packages in Compliance with the FTC" ADDED 7/22/10
"What To Do When Families Say "No Religion, Please." ADDED 7/22/10

Home Reading/Home Study Series:

Three (3) hours credit:

"Boom! 7 Choices for Blowing the Doors OFF Business-As-Usual"
"Building Customer Loyalty From the Inside Out"
"Capitalizing on Kindness: Why 21st Century Professionals Need to Be Nice"
"Creating the Ultimate Funeral Experiences Through Questioning Strategies"
"Certified Preplanning Consultant" (CPC)
"CPC Correspondence"
"Cry Until You Laugh: Comforting Guidance for Coping with Grief"
"Customer Service in an Instant!"
"Ethnic Variations in Dying, Death and Grief"
"Father Loss: How Sons Of All Ages Come To Terms"
"Funeral Home Service A-Z"
"No Time for Good-byes"
"100 Ways to Motivate Others"
"Traversing the Mindfield, Best Practice: Reducing Risk in Funeral-Cremation Service"
"Understanding Your Suicide Grief" 
"Winning Ways"

One (1) hour credit:

"Healing a Child's Grieving Heart"
"Healing the Adult Child's Grieving Heart"
"Healing a Friend's Grieving Heart"
"Healing a Teen's Grieving Heart"
"Healing Your Grieving Heart"
" Healing Your Holiday Grief: 100 Practical Ideas for Blending Mourning and Celebration During the Holiday Season"
"When All the Friends Have Gone"

Audiocassettes-CD ROMS :

Three (3) hours credit:

"Body Preparation and Practices for Different Religions and Cultures: Jewish, Hispanic, Mormon"
"Creating the Ultimate Funeral Experience Through Questioning Strategies"
"Does Formaldehyde Cause Cancer? NFDA 's Formaldehyde Best Management Practices Can Protect You"
"Having Fun with OSHA"
"Hispanic Funerals: Need to Know Insights"
"Legendary Service at the Ritz-Carlton"
"Managing Diversity"
"Preneed Ethics in Demanding Times"
"Preneed Planning: The Importance of Being Prepared"
"Reinvent  Your Cremation Arrangements"
"Strategies for Surviving Until 2020: Tools for Adapting to the New Realities"
"With the Push to Cremate: 5 Reasons to Encourage Viewing and Ritual"

Two (2) Hours each:

"Ethical thinking in Today's World"
"FTC Funeral Rule Staff Training"
"GPL Funeral Packages - Doing Them Right"
"Prepare for the New Employment Regulations"
"The Internet vs. Your Funeral Home: Legal Issues Created by Technology"

Online Learning Center courses (web site: www.nfda.org ) 

Three (3) hours each:

"ADA Employment Compliance for Funeral Homes"
"Communicable Diseases: What Every Funeral Home Must Know" 
"Conflict Management for Funeral Directors: An Interpersonal Communication Key to Successful Funeral Practice"
"Controlling Accounts Receivable"
"Embalming the Obese Case"
"Ethics in the Real World: Guidelines for Ethical Decision-making in Funeral Service"
"Serving Hispanic Families"     
"Time for You Annual Check-Up"
"Understanding Adult Grief: Ways to Help Adults on Their Grief Journeys"
"Understanding a Child's Grief"
"Understanding the Practice of the FTC Funeral Rule"   

One (1) hour course online:

"Professional Ethics in Funeral Service: NFDA's Code of Professional Conduct"

 Two (2) Hours each:
 
    "Delegating”
    “Essential Skills for Communicating”       
    “Essential Skills of Leadership”
    "Guaranteed Funerals: Is Preneed Right for You?"   
     “Improving Work Habits”
    “Managing Complaints”
    “Professionalism in the Office”           
    “Providing Performance Feedback”
    “Supporting Change”

"A Review of Basic Embalming Procedures"
"Business Morals and Ethics and The Funeral Director"
"Complying with the Funeral Rule"
"Computer Concepts for the Funeral Home"
"Computers A-Z for the Funeral Home"
"Coping With Stress As A Funeral Director"
"CREMATION: The Concept, The Client, The Caring"
"CREMATION: The Process"
"Dealing with Communicable Diseases & AIDS"
"Embalming Chemistry"
"Employee Recruitment and Retention in Funeral Service"
"Ethics for Funeral Directors"
"Everyday Ethics in Funeral Service"
"Funeral Profession and Consumer Behavior"
"Funeral Values - The Year 2000 and Beyond"
"Grief 101 for Funeral Directors"
"Hazardous Chemicals/Toxic Substances"
"Helping Skills for 2003"
"How Do We Tell The Children?"
"Intermediate Marketing for Funeral Directors"
"Introduction To Accounting for the Funeral Director"
"Job Burnout in Funeral Service"
"Living with the FTC's Funeral Rule"
"Managing Stress in Funeral Service"
"Marketing 101 for Funeral Directors: Why Everything You Know About Marketing Won't Work For Your Business; And Why It's Not Your Fault"
"Moral Dilemmas Facing the Funeral Profession"
"Motivation and Coaching For the Successful Funeral Director"
"OSHA for Small Business"
"OSHA: A Practical Guide for Funeral Service Professionals"
"Power Communication for Funeral Professionals"
"Preneed Funeral Planning A Basic Course for the Funeral Prof."
"Pre-Planning For Funeral Home Business Interruptions"
"Professional Communications with Client Families, Part 1"
"Professional Ethics in a Changing Environment"
"Sacred/Sensitive.....and Sane"
"Stress and the Funeral Home Environment"
"The Grieving Process "
"The Vanguard of Competition for the Funeral Profession"
"Understanding & Completing the Certificate of Death"
"Universal  Precautions: A Review for Embalmers & Funeral Directors"

"A Student Dies, A School Mourns..Are You Prepared?"
"Bereavement and the Funeral Director "
"Children and the Funeral Rite "
"Death of an Infant "
"Embalming"
"Embalming Management "
"Ethics In Funeral Service "
"Forensic Pathology for Funeral Directors "
"Funeral Customs Past and Present "
"Funeral Service Management "
"Grief Counseling for the Funeral Director"
"Management Skills for Funeral Directors "
"OSHA Compliance and FTC Rules"
" Restorative Art & Cosmetology"
"Unexpected, Traumatic Death and the Funeral Director "