“ICCFA Annual Convention & Exposition”
March 19-22, 2012
Mandalay Bay Resort & Casino,  Las Vegas, NV


  “ICCFA Annual Convention & Exposition”has been approved for seventeen (17) possible because of  concurrent meeting times of continuing education for licensed embalmers and funeral directors of the Kansas State Board of Mortuary Arts. 

    Approved courses are:

one and one-half (1.5) hrs    "Influence: Breaking Down the Barriers to "Yes"    
two (2) hrs            "Content is King"
two (2) hrs            "Restorative Art: Tricks and Trade"
one (1) hr            "The Record Guide: Trash or Treasure"
one (1) hr            "3 Keys to a Successful Aftercare Program:
one (1) hr            "You (and Your Staff) Unstuck"
one (1) hr            "Bringing Your Business to Full Bloom"
one (1) hr            "Caring for the Remains of Organ and Tissue Donors"
one (1) hr            "Autopsy, Bereavement and the Jewish Community"
one (1) hr            "Alkaline Hydrolysis: A Case Study"
one (1) hr            "Team Building: Tackling Conflict in the Prep Room"
one (1) hr            "Disinterment Best Practices"
one (1) hr            "How to Become Funeral Home for Veterans"
one (1) hr            "Reducing Formaldehyde Exposure"
one and one-half (1.5) hrs    "Panel Discussion: Green Burial"
one (1) hr            "The Secret to De-Stress (How to Help Yourself so You Can Continue to Help Others)
one (1) hr            "It's Time to Redefine Our "Basic Services"
one (1) hr            "Connecting with Customers Through the Web"
one (1) hr            "Using Active Listening to Better Serve Families"
one (1) hr            "Are You a Funeral Director or an Order Taker?"
one (1) hr            "Turning Your Assassins into Advocates"
one (1) hr            "Managing Millennials to Meatures (and Everyone in Between)
one (1) hr            "When the Regulators Come Knocking"
one (1) hr            "Best Practices Panel"
one (1) hr            "Taking Your Presentation Digital"
one (1) hr            "Maximizing Returns in a Volatile Market"
one (1) hr            "5 Ways to Win Online Shoppers"
one (1) hr            "Expo Hall and Networking"

                                          


"Programs Not Approved"

10 Ways to Make Your Cemetery Operations Successful
Sales: It's Not a Dirty Word
Options for Municipal Cemeteries: A Case Study
Repositioning Your Pet Loss Business for Success
Evaluating Resumes to Qualify Great Hires
Personality Poker
Handling "Problem" Pet Cremations
Pet Owners Vs. Pet Parents: the Liability Implications
Cemetery Events: Replacing "Sales" with "Value"
Cemetery Consultants: Getting What You Pay For
Marketing to (the New) Boomer
7 Steps for Developing a Strategic Marketing Plan
Government & Legal Panel: What You Need to Know For This Election Year
Marketing Your Cemetery Online
Pet Cemeteries 101: Providing a Final Resting Place
Achieving Common Ground: Roundtable Discussion with Veterinarians
Hiring Veterans: A Great Fit for Our Profession
Social Media, Employees and the Law