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External Complaint Report

The Kansas Department of Credit Unions (KDCU) may be able to assist members of credit unions or consumers if the credit union has violated a regulation or law. To file a complaint, complete the External Customer Complaint Form (24k pdf file) and mail or fax it to the Kansas Department of Credit Unions, or complete the electronic form below.

KDCU may not be able to assist when the member is not satisfied with a credit union’s policies, practices or services, when no laws have been violated or to resolve factual or contractual disputes.


Name:

Address:

City: State:

Zip:

E-mail:

Name of Credit Union:


Credit Union Address:


Date(s) event(s) occurred:


Name of Credit Union Employee Involved (if any):

Describe what occurred:


Has your complaint been reported to the credit union?

Yes No

Date:


Name of Credit Union Official:


Was there an attempt at resolution of your complaint:

Yes No


Describe what occurred:

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Department of Credit Unions
400 Kansas Ave., Suite B
Topeka, KS 66603
Phone: 785-296-3021
Fax: 785-296-6830
E-mail:

This page was modified onWednesday, 01-Oct-2008 11:55:48 CDT .